Privacy policy.

Last updated: June 18, 2025

Seiro (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to https://seiro.ai (the “Site”) and users of our services (the “Service”). This Privacy Policy explains:

  1. What information we collect

  2. How we use it

  3. With whom we share it

  4. Your choices and rights

  5. How we secure your data

  6. How to contact us

Please read this policy carefully. By accessing or using the Site or Service, you agree to the terms herein.

1. Information We Collect

a. Information You Provide Directly

  • Account Registration: name, email address, password

  • Profile & Settings: job title, company name, phone number (optional)

  • Communications: support inquiries, feedback, survey responses

b. Automatically Collected Information

  • Usage Data: pages visited, features used, session length, IP address, browser type, operating system

  • Cookies & Tracking Technologies:

    • Essential Cookies for authentication and security

    • Analytics Cookies (e.g. Google Analytics) to understand Site performance

    • Functional Cookies to remember your preferences

2. How We Use Your Information

We use information to:

  1. Provide & Improve the Service
    – Authenticate accounts, process requests, display personalized content.

  2. Communicate with you
    – Send account notifications, security alerts, product updates, marketing (with your consent).

  3. Analyze & Enhance
    – Monitor usage trends, detect and diagnose technical issues, optimize performance.

  4. Security & Compliance
    – Prevent fraud, enforce our Terms of Service, ensure legal compliance.

3. Information Sharing & Disclosure

We do not sell your personal data. We may share:

  • Service Providers & Subprocessors: hosting (AWS), analytics, email delivery—only to perform services on our behalf and under confidentiality obligations.

  • Legal Requirements: to comply with a court order, law, or governmental request.

  • Business Transfers: in connection with a merger, acquisition, or sale of assets (with notice to you).

4. Your Choices & Rights

Depending on your jurisdiction, you may have the right to:

  • Access & Portability: obtain a copy of your personal data

  • Correction: rectify inaccurate or incomplete data

  • Deletion (“Right to be Forgotten”): request erasure of your data (subject to legal obligations)

  • Restriction & Objection: limit or object to certain uses (e.g. marketing)

  • Cookie Preferences: manage or disable non-essential cookies via our Cookie Banner or browser settings

5. Data Security

We implement industry-standard measures to protect your data:

  • Encryption: TLS for data in transit

  • Access Controls: least-privilege policies, strong authentication

  • Monitoring: intrusion detection, regular audits

  • Breach Response: incident response plan with notification procedures

6. Data Retention

We retain your personal information as long as your account is active or as needed to provide the Service. We may retain aggregated or anonymized data indefinitely for analytics and product improvement.

7. Children’s Privacy

Our Service is not intended for children under 16. We do not knowingly collect or solicit personal information from minors. If you believe we have inadvertently collected data from a child, please contact us and we will delete it.

8. International Transfers

Seiro is based in the United Kingdom. If you are located outside the U.K., your data may be transferred to, processed, and stored in the U.K. We employ appropriate safeguards (e.g. Standard Contractual Clauses) as required by law.

9. Changes to This Policy

We may update this policy for legal, technical, or business reasons. When we do, we will revise the “Last updated” date and, where required, seek your consent. Please review periodically.